Crew Rivet vs Service Fusion: what Crew Rivet includes
This page sets out what Crew Rivet includes. We don't list Service Fusion's prices or plan details here; check Service Fusion's pricing page for its current plans. Crew Rivet publishes flat pricing from $49/mo, includes the AI receptionist on the Crew plan, and gives you a full 60-day free trial.
What Crew Rivet includes
| Feature | Crew Rivet | Service Fusion |
|---|---|---|
| Starting plan | $49/mo (Solo) | See Service Fusion's pricing page |
| Mid-tier plan | $129/mo, you + 5 (Crew) | See Service Fusion's pricing page |
| Top plan | $249/mo (Boss) | See Service Fusion's pricing page |
| AI receptionist | Included (Crew plan) | See Service Fusion's site |
| Free trial | 60 days | See Service Fusion's site |
We don't list Service Fusion's prices or plan details here. Check Service Fusion's pricing page for its current plans.
What you get with Crew Rivet
Flat monthly plans
Crew Rivet publishes flat pricing from $49/mo — the Crew plan is $129/mo for you + 5 (up to 6 people), and Boss ($249/mo) includes unlimited team members.
AI receptionist included on Crew
On Crew Rivet the AI receptionist is built into the Crew plan — it answers calls, can book jobs if you turn booking on, and speaks English and Spanish, all in your flat rate.
A 60-day free trial
Crew Rivet gives you a full 60-day free trial with no credit card, so you can run real jobs before you commit.
When Service Fusion is the better choice
Choose Service Fusion if you're already running on it and it does what you need, or if its current plans (see its pricing page) work out better for your team size.
Common questions
How much does Crew Rivet cost?
Crew Rivet publishes flat pricing from $49/mo — the Crew plan is $129/mo for you + 5 (up to 6 people) with the AI receptionist included, and Boss is $249/mo with unlimited team members. For Service Fusion's prices, check its pricing page.
Does Crew Rivet include an AI receptionist on Crew and Boss?
Yes. On the Crew and Boss plans it answers calls around the clock (within its monthly minutes and daily usage limits), can book appointments if you turn booking on, and texts or emails you the details — no separate service to buy.
Does Crew Rivet offer a free trial?
Yes. Crew Rivet gives you a full 60-day free trial with no credit card so you can test it with your real workflow.
One platform. Every size. No per-seat penalty.
You pay by plan, not by seat: Solo covers you plus 1 team member, Crew covers you plus up to 5, and Boss includes unlimited team members at one flat price. Every plan starts with a 60-day free trial of everything in Boss, except call-tracking numbers, with up to 100 AI-receptionist minutes a month. No credit card required. Cancel anytime.
Solo
Start solo today — upgrade when you bring on crew
- Unlimited contacts
- Unlimited invoices (sent by email)
- Good/Better/Best quoting
- Recurring invoices
- QuickQuote (voice-to-estimate)
- Online booking + customer portal
- Schedule + dispatch
- Basic reports (revenue, jobs)
- Review Machine (review-request emails)
- Custom branding (logo, colors)
- Milestone invoicing
- Job stage tracking
- Professional proposals
- Autopilot mode (one switch: review, maintenance and referral emails)
- You + 1 team member
- Up to 5 service types
- Up to 2 marketing campaigns
- Premium AI: 30 requests/day, then our standard AI
Crew
Built for growing teams
- Everything in Solo, plus:
- AI Voice Receptionist (750 minutes/month included)
- Business phone number included
- Lead Catcher (missed call auto-text)
- Text reminders on unpaid invoices
- Up to 5 call-tracking numbers
- Up to 5 team members
- Payment plans
- Full reports (P&L, cash flow, tax)
- Receipt OCR (photo → expense)
- Route optimization
- Time tracking + GPS
- Job costing & profitability
- AI Photo-to-Quote
- Profitability scoring
- Tax intelligence (Schedule C)
- Neighborhood marketing
- Deposit collection
- Profit margin alerts
- AI review reply drafts
- Up to 20 service types
- Up to 10 marketing campaigns
- Premium AI: 150 requests/day, then our standard AI
Boss
Unlimited team + integrations
- Everything in Crew, plus:
- AI Voice Receptionist: 2,000 minutes/month included
- Unlimited team members
- Unlimited service types & campaigns
- Premium AI with no daily request limit (fair-use cap, then standard AI)
- AI revenue forecasting
- Team leaderboards & gamification
- White-label (your brand only)
- Xero sync (QuickBooks Online: new connections paused)
- Google Calendar sync
- Zapier & Make (via webhooks)
- Priority support
- 60-day free trial
- No credit card
- Cancel anytime
- No contracts
- Your data stays yours
Does "unlimited team members" really mean no per-user fees, ever?
Yes — on Boss, add your whole crew, office staff, and seasonal hires at no extra cost.
What happens after the 60-day trial if I don't pick a plan?
Nothing's charged — there's no card on file. You pick a plan when you're ready.
Can I cancel anytime? Any contract?
No contracts — cancel anytime, and your data is yours to export.
Which plans include the AI receptionist?
Crew and Boss: included in the plan price, not a paid add-on. Crew includes 750 AI-receptionist minutes a month and Boss 2,000. Past that, calls go to voicemail first until the 1st of the next month (UTC), you still get every message, and there is no overage charge.
Is there a setup or onboarding fee?
No setup fee — you're up and running in a day.