Crew Rivet vs Housecall Pro: flat pricing, receptionist included on Crew
Housecall Pro's monthly plans run from $79/mo (Basic, includes 1 user) to $329/mo (MAX, includes 8 users), plus $35/mo per additional user. Crew Rivet's Crew plan is a flat $129/mo for you + 5 (up to 6 people) — with the AI receptionist, quoting, and customer portal already included, and a 60-day free trial.
How the pricing works
| Feature | Crew Rivet | Housecall Pro |
|---|---|---|
| Starting plan | $49/mo (Solo, you + 1) | $79/mo (Basic, 1 user) |
| Mid-tier plan | $129/mo flat (Crew, you + 5) | $189/mo (Essentials, 5 users) |
| Top plan | $249/mo (Boss) | $329/mo (MAX, 8 users) |
| AI receptionist | Included (Crew plan) | CSR AI add-on |
| À-la-carte add-ons | None — your plan is your plan | CSR AI add-on; $35/mo per additional user |
| Free trial | 60 days | 14 days |
Housecall Pro prices and plan details are as its public pricing page listed them, last checked October 2026. Plans change — check the source for current prices and features.
What you get with Crew Rivet
Flat pricing, no à-la-carte add-ons
Housecall Pro lists CSR AI as an add-on and charges $35/mo per additional user. Crew Rivet's Crew plan is a flat $129/mo for you + 5 (up to 6 people), with no per-seat fees and no add-ons to bolt on. Online invoice payments carry Stripe's processing fee plus a $0.30 Crew Rivet fee per payment.
AI receptionist included on Crew — not an add-on
On Housecall Pro, CSR AI is an add-on (its price is not published). On Crew Rivet the AI receptionist is built into the Crew plan: it answers calls around the clock (within its monthly minutes and daily usage limits), can book jobs if you turn booking on, and texts or emails you the details, with nothing extra to buy.
60-day free trial
Housecall Pro gives you 14 days; Crew Rivet gives you 60 — no credit card required. Enough time to run real jobs, invoices, and payments before you commit.
When Housecall Pro is the better choice
Choose Housecall Pro if you're already running on it, if its 30-day money-back guarantee matters to you (it has conditions; see its help center, checked Oct 2026), or if its plans line up with the features you use.
Common questions
How does Crew Rivet's pricing compare to Housecall Pro's?
Housecall Pro's monthly prices are $79/mo for Basic (includes 1 user), $189/mo for Essentials (includes 5 users) and $329/mo for MAX (includes 8 users), plus $35/mo per additional user and CSR AI as an add-on. Crew Rivet is a flat $49–249/mo — the Crew plan is $129/mo for you + 5 (up to 6 people) with the AI receptionist included and no à-la-carte add-ons.
Is Crew Rivet's AI receptionist an add-on on the Crew plan?
No. On Housecall Pro, CSR AI is an add-on (its price is not published). On Crew Rivet it's built into the Crew plan — it answers calls around the clock (within its monthly minutes and daily usage limits), can book appointments if you turn booking on, and texts or emails you the details, with nothing extra to buy.
How long is Crew Rivet's free trial?
Crew Rivet gives you a 60-day free trial with no credit card required, versus Housecall Pro's 14 days — so you have time to run real jobs, invoices, and payments before you decide.
One platform. Every size. No per-seat penalty.
You pay by plan, not by seat: Solo covers you plus 1 team member, Crew covers you plus up to 5, and Boss includes unlimited team members at one flat price. Every plan starts with a 60-day free trial of everything in Boss, except call-tracking numbers, with up to 100 AI-receptionist minutes a month. No credit card required. Cancel anytime.
Solo
Start solo today — upgrade when you bring on crew
- Unlimited contacts
- Unlimited invoices (sent by email)
- Good/Better/Best quoting
- Recurring invoices
- QuickQuote (voice-to-estimate)
- Online booking + customer portal
- Schedule + dispatch
- Basic reports (revenue, jobs)
- Review Machine (review-request emails)
- Custom branding (logo, colors)
- Milestone invoicing
- Job stage tracking
- Professional proposals
- Autopilot mode (one switch: review, maintenance and referral emails)
- You + 1 team member
- Up to 5 service types
- Up to 2 marketing campaigns
- Premium AI: 30 requests/day, then our standard AI
Crew
Built for growing teams
- Everything in Solo, plus:
- AI Voice Receptionist (750 minutes/month included)
- Business phone number included
- Lead Catcher (missed call auto-text)
- Text reminders on unpaid invoices
- Up to 5 call-tracking numbers
- Up to 5 team members
- Payment plans
- Full reports (P&L, cash flow, tax)
- Receipt OCR (photo → expense)
- Route optimization
- Time tracking + GPS
- Job costing & profitability
- AI Photo-to-Quote
- Profitability scoring
- Tax intelligence (Schedule C)
- Neighborhood marketing
- Deposit collection
- Profit margin alerts
- AI review reply drafts
- Up to 20 service types
- Up to 10 marketing campaigns
- Premium AI: 150 requests/day, then our standard AI
Boss
Unlimited team + integrations
- Everything in Crew, plus:
- AI Voice Receptionist: 2,000 minutes/month included
- Unlimited team members
- Unlimited service types & campaigns
- Premium AI with no daily request limit (fair-use cap, then standard AI)
- AI revenue forecasting
- Team leaderboards & gamification
- White-label (your brand only)
- Xero sync (QuickBooks Online: new connections paused)
- Google Calendar sync
- Zapier & Make (via webhooks)
- Priority support
- 60-day free trial
- No credit card
- Cancel anytime
- No contracts
- Your data stays yours
Does "unlimited team members" really mean no per-user fees, ever?
Yes — on Boss, add your whole crew, office staff, and seasonal hires at no extra cost.
What happens after the 60-day trial if I don't pick a plan?
Nothing's charged — there's no card on file. You pick a plan when you're ready.
Can I cancel anytime? Any contract?
No contracts — cancel anytime, and your data is yours to export.
Which plans include the AI receptionist?
Crew and Boss: included in the plan price, not a paid add-on. Crew includes 750 AI-receptionist minutes a month and Boss 2,000. Past that, calls go to voicemail first until the 1st of the next month (UTC), you still get every message, and there is no overage charge.
Is there a setup or onboarding fee?
No setup fee — you're up and running in a day.
Try Crew Rivet next to Housecall Pro
Start your 60-day free trial. Import your customers, set up your schedule, and see how it fits the way you work.
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