Crew Rivet vs ServiceM8: no job caps, built for US contractors
ServiceM8 is Australia-first and caps how many jobs you can run each month. Crew Rivet has no job caps, includes an AI receptionist on the Crew plan, and is built for US contractors — US payments, US phone numbers, US tax tools.
How the plans are structured
| Crew Rivet | ServiceM8 | |
|---|---|---|
| Monthly job cap | None | ~50 jobs (Starter) / ~150 (Growing) |
| AI receptionist | Included (Crew plan) | Not included |
| Built for | US contractors | Australia-first, expanded to US |
| Free trial | 60 days | 14 days |
Competitor pricing and features are approximate, based on ServiceM8's public pricing and product pages , last verified July 2026. Plans and features change — check the source for current details.
Why contractors pick Crew Rivet
No monthly job caps
ServiceM8's lower plans cap you at roughly 50 jobs/month (Starter) and 150 jobs/month (Growing). Crew Rivet has no job caps on any plan — run as many jobs as your crew can handle.
AI receptionist included
ServiceM8 has no AI phone answering. Crew Rivet includes an AI receptionist on the Crew plan that answers calls 24/7, books appointments, and texts you the details — at no extra cost.
Built for US contractors
ServiceM8 is Australia-first. Crew Rivet is built for US contractors — Stripe payments, US phone numbers, and US tax reporting including mileage tracking and Schedule C reports.
Common questions
Does ServiceM8 cap how many jobs I can run?
Yes — ServiceM8's Starter plan caps at roughly 50 jobs/month and its Growing plan at roughly 150 jobs/month. Crew Rivet has no job caps on any plan.
Does ServiceM8 have an AI receptionist?
No, ServiceM8 doesn't include AI phone answering. Crew Rivet includes an AI receptionist on the Crew plan that answers calls 24/7, books appointments, and texts you the details at no extra cost.
Is ServiceM8 built for US contractors?
ServiceM8 was built for the Australian market and expanded to the US, so some features work differently here. Crew Rivet is built specifically for US contractors — Stripe payments, US phone numbers, and US tax reporting.
Simple, honest pricing
All plans include a 60-day free trial. No credit card required. Cancel anytime.
Solo
Start solo today — upgrade when you bring on crew
- Unlimited contacts
- Invoicing + auto-reminders
- Good/Better/Best quoting
- Recurring invoices
- QuickQuote (voice-to-estimate)
- Review Machine (autopilot reviews)
- Lead Catcher (missed call auto-text)
- Online booking + customer portal
- Schedule + dispatch
- Basic reports (revenue, jobs)
- Logo on invoices & quotes
- Autopilot mode
- Milestone invoicing
- Job stage tracking
- Professional proposals
- 1 user
Crew
Built for growing teams
- Everything in Solo, plus:
- AI Voice Receptionist (included free)
- Up to 5 team members
- Custom branding (logo, colors)
- Payment plans
- Full reports (P&L, cash flow, tax)
- Receipt OCR (photo → expense)
- Route optimization
- Time tracking + GPS
- Job costing & profitability
- AI Photo-to-Quote
- Tap to Pay (NFC)
- Profitability scoring
- Tax intelligence (Schedule C)
- Neighborhood marketing
- Deposit collection
- Profit margin alerts
- AI review reply drafts
Boss
Unlimited scale + integrations
- Everything in Crew, plus:
- Unlimited team members
- AI revenue forecasting
- Team leaderboards & gamification
- White-label (your brand only)
- QuickBooks / Xero sync
- Google Calendar sync
- Zapier & Make integrations
- Priority support
A 5-person crew on Jobber Connect ($169/mo) plus their AI Receptionist add-on (from $29/mo) runs about $198/mo. CrewRivet Crew — up to 5 users with the AI receptionist included — is $129/mo. Jobber pricing approximate, from getjobber.com as of July 2026.